Effective Date: January 1, 2025
Westfield Water Heater Leak Co. respects your privacy. This policy explains what information we collect when you visit our website or call us for water heater leak repair and plumbing services in Westfield, Indiana, how we use it, and the choices you have. It applies to our website and our services. By using our site or contacting us, you agree to this policy.
Information We Collect
When you contact us for service, we collect the information you give us directly. That includes your name, phone number, email address, service address, and details about your water heater or plumbing issue. If you request a quote or schedule a visit, we keep that information on file to serve you.
When you browse our website, we collect some information automatically. This includes your IP address, browser type, device type, pages you visit, and the date and time of your visit. We use cookies and similar tools to gather this data, as described below.
How We Use Information
We use your information to respond to your call or message, schedule service, provide repair or plumbing work, and follow up on your job. We also use it to send appointment reminders, invoices, and service updates.
We use website data to improve our site, understand which pages are helpful, and make it easier for customers to find us. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you use it. We use them for basic site functionality and to measure site traffic.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well. We do not use cookies to collect sensitive personal information.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our website. These tools collect information like pages viewed, time on site, and general location. This data is aggregated and does not identify you personally.
We may also use third-party tools for scheduling, invoicing, or customer communication. These providers have their own privacy policies, and we encourage you to review them. We only share the information needed for these tools to work.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only in these limited situations: with service providers who help us run our business (such as scheduling or payment processors), when required by law, or to protect our rights and safety.
If we ever merge or sell our business, your information may transfer to the new owner. We will notify you of any such change as described in this policy.
Data Retention
We keep your personal information for as long as needed to provide services, maintain business records, and meet legal requirements. When we no longer need it, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to customer records, and staff training on handling personal data.
No method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns, please contact us using the details below.
User Rights
You have the right to ask what personal information we hold about you, request a copy, ask us to correct it, or request that we delete it. You can also ask us to stop using your information for marketing purposes.
To exercise any of these rights, contact us by phone or email. We will respond within a reasonable time and help you with your request.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review this page periodically.
Your continued use of our website or services after changes are posted means you accept the updated policy.
Contact Information
If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.
Westfield Water Heater Leak Co. - Westfield, Indiana. Phone: +1 317-754-9080. Website: westfieldwaterheaterleakco.com.
Privacy Contact
Phone: +13177549080
Address: Westfield, Indiana